🛒 Shopping Information
Simply browse our product categories, add your desired items to the shopping cart, and proceed to checkout. You can place an order as a guest or create a Viva4Trade account for faster future purchases.
Yes, we welcome bulk and wholesale orders for businesses, hotels, salons, and institutions. Please contact our sales team at info@viva4trade.com for customized pricing and product options.
Shipping times vary by region and shipping method. Typically, standard shipping takes 7–15 business days, while express shipping is 3–7 business days. You’ll receive tracking information once your order has been shipped.
Yes, Viva4Trade ships worldwide. We partner with reliable logistics companies to ensure your products arrive safely and on time.
Once your order is dispatched, we’ll send you an email with a tracking number and a link to follow your shipment in real time.
💳 Payment Information
We accept major payment options including Visa, MasterCard, PayPal, Apple Pay, Google Pay, and bank transfers. All transactions are processed securely to protect your personal and financial information.
Yes. Viva4Trade uses SSL encryption and trusted payment gateways to ensure your data remains 100% secure. We never store or share your payment details.
Absolutely. Once your order is confirmed, an electronic invoice will be sent to your registered email address. If you require a business invoice, please contact our customer service team.
🔄 Order Returns
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return most unused and unopened products within 30 days of delivery for a refund or exchange.
Please contact us at info@viva4trade.com with your order number and the reason for your return. Our team will provide detailed return instructions.
If the return is due to a product defect or an error on our part, Viva4Trade will cover the shipping costs. For other reasons, customers are responsible for return shipping fees.
Refunds are typically processed within 5–10 business days after we receive and inspect your returned items. Refunds will be issued to the original payment method.
Please contact our support team immediately with photos of the damaged or missing items. We’ll arrange a replacement or refund as quickly as possible.
